|
If Telegram cannot connect to the network, messages and calls are not received, then perhaps the problem lies in a poor connection. To troubleshoot, you should:
Reboot your device
Reboot the router
Check balance
Connect to another network
Communication problems may arise due to bad weather, thick walls of the premises or wordpress web design agency remoteness of the settlement where you are. There may also be technical problems on the operator's side. In this case, you should simply wait or contact the support service to get information about the problem that has arisen.
Telegram is slow
Telegram is slow
If you are experiencing slow app performance, sending messages, and loading media files, you may be experiencing one of the following issues:
The smartphone's specifications do not meet the requirements for the normal operation of the application. In this case, it will be enough to download one of the previous versions of Telegram.
The device has an outdated version of the operating system. To fix the problem, you need to run a system update.
Many background programs are running. To prevent the messenger from slowing down, you just need to close the applications running in the background.
Can't log in
Logging into Telegram fails, instead an authorization window pops up with the "Start Messaging" button. Usually, such a problem occurs when the account is blocked, but there are cases when the service incorrectly determines the location and for security reasons prohibits logging in. In this case, you need to delete the application, download a new version, turn off the VPN on the device and re-authorize.
Messages are not sent
Messages are not sent
The reason for such a problem may be temporary or permanent blocking due to spam and other actions prohibited by the messenger. By writing to the official Telegram bot @SpamBot, you can find out about the presence of restrictions. If there are none, you should check for a stable Internet connection, restart the VPN or connect a new one.
Notifications are not coming
If Telegram works stably, but notifications from chats and channels do not arrive, they may be disabled on the device or in the messenger. In all cases, you need to check the notification settings. This function in the application is in the channel menu. You can enter it by clicking on the three dots in the upper right corner of the screen.
Voice messages are not recorded
To record voice messages in Telegram, the application needs permission to work with the microphone. If audio recording via the microphone was previously prohibited, just go to your smartphone settings and open access.
SMS confirmation is not received
There are cases when you need to receive a confirmation code via SMS to log in to a messenger, but the message with the cherished numbers does not arrive, no matter how long you wait. This problem can be caused by several reasons:
Account opened on another device
Unstable internet connection
Too many clicks to send code via SMS
A virtual number was used during registration
Invalid phone number provided
The operator deleted the SMS message, mistaking it for spam
Video and audio calls do not go through
Video and audio calls do not go through
To make a video call via the app, both you and your interlocutor must have the latest version of the messenger with support for this function. If one of the devices has an older version, the call will automatically switch to audio format.
The problem may also arise due to a poor internet connection. Try rebooting the device, temporarily turning on airplane mode, or switching networks.
Another reason why you won't be able to call via messenger is related to the settings. Perhaps you could prohibit the application from receiving calls from certain users. Or you yourself are on someone's "black list".
|
|