You can understand the relationship your customers have with your company through a Customer Journey map which helps you identify the steps. that your customers face when interacting with your company And it will help you understand how to find retain and grow your customers. Various channels Channels How do you communicate with your customers? How do you deliver value? In the channel section It is intended to explain how your company will communicate with and reach your customers. Funnels are the touch points that allow customers to connect with your company.
Its role is to increase awareness of your product or service among customers and present your value proposition to them. You can also use funnels to give customers a way to purchase products or services and provide postpurchase support. There are generally two types of chan Job Seekers Phone Numbers List nels: Owned channels Company website social media Internal sales etc. Partner channels Partner channels Partner websites Wholesale distribution retail sales etc. Revenue streams Identify your top three income sources. Income channels It's where a company makes money by selling products or services to customers and in this section you should explain how you'll earn revenue from your value proposition.
The source of income may be one of the following forms of income. Transaction income Transactionbased revenue from customers who pay once Recurring revenue from continuous payments for ongoing services or aftersales services.– Asset sales by selling the ownership rights of the product to the buyer. – Usage fees by charging customers for using their products or services. – Membership registration fee Subscription fee by charging customers for regular and regular use of the product. – Lending / Leasing / Renting: The customer pays money for the privilege of using the asset for a specified period of time. – Licensing: Customers pay for permission to use the company's intellectual property. – Brokerage fees income generated from acting as an intermediary between two or more parties.