Let your imagination run wild

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With the goal of doing good and giving a smile.The mobile channel , in all its forms, is now the most used of all , both for communicating with friends and relatives, and for getting in touch with companies and brands. Just think about how many hours we spend with our smartphones every day, which we can hardly separate from. However, it is not a given that everyone appreciates the same tools for being contacted or getting in touch with their favorite brands.

Skebby, in collaboration with Pollfish, conducted a survey in Italy ivory coast telegram data to find the answer to the question of how best to communicate with customers and which channels to prefer . How to communicate with customers? business smsThe first piece of data that confirms the love for SMS and mobile communications is that almost 90% of Italians want to use mobile messaging to talk to companies . We then investigated further, asking specifically how many would use SMS to contact their favorite brands.

54% of those interviewed said yes and a further 34% would consider it as a channel to use. Using SMS to communicate with customers, in addition to using a channel that they appreciate, also offers numerous other advantages: Highly personalized communications thanks to dynamic fields 93% open rate Possibility to schedule the sending of your campaign in advance Ability to receive real-time responses with the SMS reception service How many companies do you receive SMS from? How many companies do you receive SMS from?We have therefore ascertained that the majority of Italians consider SMS as a good channel to keep in touch with companies.